Your data
Privacy Policy
How we collect, use, and protect your personal information.
This privacy policy explains how Agape Farm Camp collects, uses, and protects your personal information when you visit our website or stay at our campsite in Lješevići, Montenegro.
Last updated: August 2026
Who we are
Agape Farm Camp is an eco-campsite located in Lješevići, near Bigova on Boka Bay, Montenegro. For any privacy-related questions, please contact us via the details on our contact page.
What data we collect
We collect only the information needed to run the campsite and respond to your requests:
- Contact details you provide — name, email address, phone number, or WhatsApp — when you enquire or book.
- Booking information — arrival and departure dates, number of guests, pitch preferences, and any special requests.
- Payment records — amount, date, and method of payment (we do not store full card numbers).
- Website usage data — anonymised analytics such as pages visited, browser type, and approximate location, collected via standard cookies.
- WiFi access — when you connect to our guest WiFi, your device MAC address may be logged for network security purposes.
How we use your data
We use your information solely to:
- Process and manage your booking or enquiry.
- Communicate with you before, during, and after your stay.
- Improve our website and guest experience.
- Comply with legal obligations under Montenegrin law.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-party services
We may use trusted third-party tools to operate our services:
- WhatsApp — if you contact us via WhatsApp, your messages are subject to Meta's privacy policy.
- Online payment providers — when you pay online, your payment is processed securely by our payment partner. We receive confirmation of payment but not your full card details.
- Website hosting — our site is hosted on secure servers. Standard server logs (IP address, access time) may be retained by the host.
Cookies
Our website uses essential cookies to remember your WiFi guest session and language preferences. We may also use analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings, though some features (such as guest area access) may not work correctly.
Data retention
We keep booking and contact records for up to five years for accounting and legal purposes. Website analytics data is retained in anonymised form. You may ask us to delete your data at any time, subject to legal retention requirements.
Your rights
Under applicable data protection law (including the GDPR for EU residents), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict certain processing.
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us using the details on our contact page. We will respond within 30 days.
Children
Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will delete it promptly.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website or services after changes constitutes acceptance of the updated policy.